Connect customers' online journeys to personal advice
Improve face-to-face, phone-, video- and chat advice with our platform.
View Click&Collect app View Click&Collect app (Dutch)1.000.000+ customer journeys connected to personal advice for
Retail
Telecom
Energy
Finance
Real estate
Automotive
and more companies
with our dedicated apps for advisors
Our Solutions
Connect journeys - from your website to personal advice
Use our simple JavaScript plug-in on your brand's website to anonomously track your visitors' journeys. The plug-in automatically connects these journeys to a personal advice conversation, either on location or by telephone. Insights from the online journeys are presented to your advisors via a customized app.
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Save advisors' time
Modern shopping is fueled by the internet, yet many sales associates are still disconnected. Count3r assists employees with vital product, sales, and store information on a tablet. Let your sales force become trusted shopping guides again, while selling up to 20% more. We enable advisors to sell more confidently to every customer, on every department, and more profitably.
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Boost conversion with exceptional customer experiences
Count3r blends the best of online shopping and face-to-face advice into a single customer journey. The digitally deprived benefit from a seamless online experience in their local store, while minimizing the choice overload from the web. Omnichannel enthusiasts receive personalized and digital guidance from their favorite member of staff.
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Make your advice data-driven
Unlike online shops, many advisors know little about their customers. Count3r tablets are where the action is: in the middle of every sales conversation. We track interactions between advisors and customers, enabling you to fine-tune your advisors performance. We finally help to turn your advisors into data-driven experts!