Sales associates are the beating heart of the store. Their personal interaction with customers is what makes physical retail stand out from online shops. Start leveraging these biggest store assets today. Count3r offers the personal assistant to every member of staff and helps to boost in-store sales performance.
Find, filter and compare products in seconds
Customers enter stores better informed than ever and expect the same from their store host. However, it is impossible for staff to know all information of thousands of products by heart. That is where Count3r comes in.
We tailor familiar online sales tools to the in-store sales experience and help employees find, filter and compare products in seconds. We help the team to focus all attention on the customer again, not on memorizing ever-changing product information.
Upselling and cross-selling made easy
Severe price competition has put strain on the business models of retailers. Nudging customers towards profitable shopping baskets through upselling, cross-selling, and bundling is vital to ensure business sustainability. That is why we put effort in making the sales of accessories, services, or higher margin products as easy and convenient as possible.
Supporting staff towards allround sales professionals
Matching individual staff expertise with the ever-changing needs of stores and customers can be a nightmare. Employees often know a lot about a little, but not always what is needed most. Count3r aims to transform laser-focused specialists into versatile generalists, without the loss of expert product knowledge. We provide the tips, tutorials, and communication tools to help staff roam entire shop floors and sell anything on every department.
All relevant information when and where you need it
Employees are a store’s greatest assets, but only if you empower them with the right information. Count3r combines all information on a tablet and enables sales associates to look up personal sales results, leaderboards and targets, stock information, and high priority products. Our dashboards also facilitate managers, with the right intelligence whenever or wherever needed.
A single device for all your staff’s IT needs
Modern organization have to work with ERP, POS, PIM, ECM and CRM systems as part of an exhaustive corporate software jungle. Although usually intended to benefit employees, more often than not these programs confuse, demoralize and waste time. Count3r builds software with the workforce in mind, and brings the IT jungle together in a single intuitive interface on a tablet. We want staff to do what they like best: spending time with customers.